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Troy University Week 7 Cross Cultural Miscommunication Discussion


You will need

  • Harvey, C. P., & Allard, M. J. (2015). Understanding and managing diversity: readings, cases, and exercises (sixth ed.). Upper Saddle River, NJ: Prentice-Hall
  • Read the article “Understanding inter-cultural communication in today’s global environment” in Harvey & Allard’s textbook (p.210-216) and answer the following questions.

Briefly describe an example of an cross-cultural miscommunication that you have either participated in or observed in the workplace, at college, or in a public place.

  1. How did the communicators exhibit some of the dimensions described in this article?
  2. In retrospect, what could have been done differently to improve the communication in terms of the sender, choice of medium and the receiver?


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