RLMT 301 American Public University Customer Service in Reverse Logistics Essay
|This assignment will be submitted to Turnitin®.|
Week 4: Case Study
Choose one of these topics:
Describe one or more ethical behavior issues in handling food and beverage products returned to a manufacturing company and a retail store. Choose a real example or situation that occurred, such as a recall.
Define the role of customer service in terms of reverse logistics. Chose a real company and write about how the company handles and addresses customer service.
Incorporate at least one peer-reviewed reference from articles listed within the online APUS library. Your peer reviewed source must also be cited within the body of the paper.
•APA formatting: Resources and citations are formatted according to APA (6th edition) style and formatting;
Submit as a Word Doc. Assignment naming convention – lastnameRLMT301ASSG#_ add the assignment number
•Font and font size: Times New Roman, 12 point.
RESEARCH and WRITING