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MGT 302 San Diego Mesa College Week 4 Six Sigma Method Business Process Discussion


1- Prior to beginning work on this discussion forum, read Chapter 13 of your course text, the A Learning Process Model to Achieve Continuous Improvement and Innovation article, and watch the Lean Six Sigma Explained – Animation (Links to an external site.) video.

Discuss the purpose and applications of Six Sigma. Compare Six Sigma with lean manufacturing by completing the following:

  • What are the similarities and differences?
  • Can these processes be used together to form a single business philosophy?
  • What were W. Edwards Deming’s theoretical contributions to the development of Six Sigma and lean manufacturing, and how could these principles be deployed in your place of employment?
  • Analyze quality management practices in your organization and the impact on its organizational effectiveness.


2- Prior to beginning work on this discussion forum, read Chapter 14 and Chapter 16 of your course text.

Discuss the benefits of deploying an integrated supply chain process at any retail or manufacturing organization such as that deployed at Walmart or Toyota. How do such processes support the strategic plan of the business employing such a model? What are some of the key factors associated with successful deployment of the model? And what method would you consider appropriate for measuring the integrated process?


3- Prior to beginning work on this discussion, read Chapter 15 of your course text.

Discuss the problems associated with reverse logistics or product returns. Consider a product that you have recently returned. What was the impact on the business where you returned the product? How did the return process influence your sense of product service and satisfaction?



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