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Swimlane Diagram: Selecting a Supplier in Metalcrafts Sourcing Process Worksheet


1) Refer to Metalcraft’s sourcing process on pages 3 – 4 of the case. Construct a swimlane diagram for this process, representing each stakeholder in a separate swimlane and tracing the flow of process sequence. Based on your diagram, do you find any obvious flaws in the process? (Hint: There should be at least two findings)

2) What is the purpose of supplier scorecards at Metalcraft? Are they achieving their goals?

Please submit a “VP ready” professional report. Include a cover page. Every question should begin on its own fresh page. Charts and Figures need to be electronically done!


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