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Customer Service Representative at Amazon Development Center Questions

 

1.Could you tell me about a time when you have influenced the business with data? What were the stakeholder’s titles?

2.Do you have any experience utilizing Excel or similar spreadsheet? How?

3.Tell me about you recognized a broken process within your team? What was it and what did you do about it? What was the outcome?

4.Give an example of a tough or critical piece of feedback you received. What was it and what did you do about it?

5.Describe a time you identified an issue and communicated it to the relevant stakeholders. How did they respond? What was the outcome?

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